Privacy Policy
At Genetics Cryobank your privacy is our top priority. We are committed to protecting the personal, medical, and sensitive information of all individuals who use our services — whether you are a client, donor, clinic partner, or website visitor.
This Privacy Policy explains how we collect, use, store, and protect your personal data.
By using our website or services, you agree to the terms outlined below.
Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, age, gender
- Contact details (phone, email, address)
- Identification documents (Aadhaar, PAN, etc.)
- Photographs (whereverever applicable)
b) Medical & Health Information
- Medical history
- Diagnostic test results
- Semen or oocyte analysis reports
- Prescription records
c) Donor-Specific Information
- Physical and educational profile
- Genetic and infectious disease screening results
- Psychological evaluation reports
d) Website Usage Information
- IP address, browser type, device type
- Cookies and site usage behavior
- Geolocation data (wherever permitted)
How We Use Your Information
We use your data to:
- Provide services like Oocyte donor services, Frozen semen sample delivery to requested ART registered Fertility or IVF center and Sperm cryopreservation.
- Verify eligibility and ensure legal compliance
- Coordinate with medical practitioners and clinics
- Respond to inquiries and process payments
- Maintain health records and donor profiles
- Improve our services and website experience
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. Your limited data may be shared under the following circumstances:
- With IVF clinics and doctors as part of your treatment (Limited Information)
- With diagnostic labs for medical testing (only with your consent)
- With regulatory bodies (as required by Indian law)
- With logistics partners for sample delivery (limited information)
- Internally, among authorized Genetics Cryobank personnel (limited information)
- We never disclose donor or recipient identities to one another.
Legal Compliance (ART Act)
All data collection, storage, and usage practices comply with the Assisted Reproductive Technology (Regulation) Act, 2021 and other applicable Indian healthcare data regulations. We retain and store data as required by law.
Data Security
We take appropriate technical and organizational measures to protect your data, including:
- Secure servers with access controls
- Encrypted communications (SSL)
- Confidential storage of medical and identity records
- Periodic audits and staff training on data handling
Cookies & Website Tracking
Our website uses cookies to improve user experience, analyze traffic, and provide personalized services. You can control cookies through your browser settings. No personally identifiable data is collected without your consent.
Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Withdraw consent at any time
- Request deletion of stored data (where legally permitted)
- To exercise these rights, please contact us at privacy@geneticscryobank.com
Third-Party Links
Our website may contain links to external websites. Genetics Cryobank is not responsible for the privacy practices or content of third-party sites.
Children’s Privacy
Our services are not intended for minors under the age of 18 without parental or legal guardian consent. We do not knowingly collect information from minors without proper authorization.
Policy Updates
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date.